POOR PROCESS

Item: Capitec Bank
Rating: 1
Author: Lillian M

So Capitec charges you twice for Online payments and the other amount stays on not processed yet its debited from your account. I have asked them to sort this out and no response from their customer service.

Helpful (0)

Replies (1)

Capitec Bank's replyOfficial

20 Dec 2019, 14:44

We acknowledge receipt of your complaint and have referred the matter to Complaint Management.

Kind regards
Capitec Bank

Capitec Bank's reply20 Dec 2019, 14:44

Official

We acknowledge receipt of your complaint and have referred the matter to Complaint Management.

Kind regards
Capitec Bank