1 reviews | Active since May 2016

29 Mar 2024, 14:55

Poor , poor technology and service

My Salary was deposited by my employer on Thursday 29 March 2024, as at this hour Friday 29/03 - 14h50 it is still not reflecting while my colleagues from Time bank, Standard, Fnb and Absa received theirs at 6pm yesterday. This a constant Capitec problem - even during normal months , I get salary on last day of the month then the credit card division try to debit me by 6am as my salary only reflects at 11am - I constantly get sms threads and extra banking costs, being to my branch numerous times without then be able to do a damn thing about it. Constantly on month end the internet banking is not available What the hell!!!!!!!!!!!!!!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Apr 2024, 07:00
Official
Good day Mias  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank