Poor Poor Service

For a very long time now I have been a very unhappy customer. Capitec doesn't know what service delivery is. Long queues to the ATM, Long queues inside the bank. You need to set a whole day aside if you have problems/issues with your banking. I don't know why you have call centre's because for anything you enquire about they refer you to the branch. I don't know why you have a website just for information purposes. I had a problem with my Banking App that has a feature called "Forgot Pin"but that **** doesn't work. Guess what? The call centre also can't help me, I can't get help online....I have to take a day off work to go and stand in a long queue at the branch again.

I'm truly disgusted with your service!