POOR POOR SERVICE

<p>I was this morning 4 times in our Capitec just to be turned away each time. First issue was the proof of recidance, the brouchure sates any untility bill but when i took one they dont exept that, they dont exept our town's new water and lights accounts, but they at last took my cell c statement. Then it was the issue with my childs ID. He have a new ID smart card but they said it is *****ulant because the text isnt in a line with each other, but that is not a security feature of the smart ID card, so make their own rules. Now I must take my child to make a new ID and then only he can change his account so that he can now operate on it, as he is now 17years. Then I wanted to close the account, that they couldn't do either. All the other banks accept my childs ID so now I am going to take all his money out and open a bank account where they dont inconvniant the customer but serve the customer. I spend my hole staturday at Capitec in Lichtenburg Mall and am still not helped ye</p>