FM
Fhuni Ma-King

1 reviews | Active since Aug 2021

03 Jan 2022, 12:19

POOR POOR POOR SERVICE .

I am really getting tired and frustrated with you guys .You did the update on the 14/12 to closed the account as I am not owing you and today again you went and re open the account again while I already send you emails more than 10 times to sort out this account .I am know longer owing you .You always fool the people on Hello Peter that you understand customers but clearly you don't treat customer fairly .I need this to be fixed asap because I am tired of you abuse .You company is the big circus .I wont recommend it in any way. I am so annoyed and frustrated .Please remove the stupid balance under my profile and deled my details on you system .Stop updated my profile as I am owing you and stop calling me because i don't work for you company and there's nothing to talk about except you fixing my profile and stop harrassing me .I HATE THIS COMPNAY WITH EVERY BEAT OF MY HEART .POOR POOR POOR SERVICE

0
Replies (3)
Capitec Bank
Capitec Bank's reply03 Jan 2022, 13:02
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
FM
Fhuni Ma-King's update04 Jan 2022, 15:56
Reviewer Update
I am not happy at all .You keep on responding without actions .Why don't you put you response to someone who cares because i don't care about you response what I care about is my ITC profile .I don't owe you company anything but you keeps on listing me as if I am owing you and as for the calls I don't need you to call me because i am not working for you .I don't have time to answer the calls at you own time .So fix my profile and stop calling and abusing me .I always here how *********** this company is but from the previous months i am querying about the same thing .I can see that most people are absolutely right about this company.Clear my name i dont owe you and stop going and update the false information about my name
Capitec Bank
Capitec Bank's reply24 Feb 2022, 09:57
Official
Hi Yvonne 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank