Poor poor client services.

IMorning.

At this moment I am as mad as can be. Attached you will find a cash deposit slip.

The cash I deposited shows R1-30!!!!. That's less that the R2 coin that was also in my bag. That bag contained avoid R100. But now I don't have my money that I was saving as the machine took it. I am looking into taking this further. I am tired of the lack of service from your machines at the Kriel branch!!!! I am not going to leave this issue.

Mrs HC Botha ***

So this was Saturday 1 February. I was contacted via WhatsApp and told there is nothing that can be done

This was my complaint. And I was told that nothing can be done. I have to go to the branch so they can check. I didn't go tot the staff as that bank was packed this morning. I have to pay to get to town. Why can you not call the branch to go close the machine and check the deposits made. No, I have to just loose as this is how business works these days. Just let the poor suffer even more.

This was Saturday 01 February. Today is 5 February. So no one has done a check on that machine? No one contacted me. I have to take my wheelchair to get to the bank to go get what? Sorry mam there is nothing we can do now. Oh. And I thought it was my day as the machine was working, as it has been out of order for how long.