Poor old Capitec - Seems you have a long way to go?

Morning Capitec,

I may have to dispute a debit order at the end of this month if the insurer does not cancel it as requested. It seems that you can only manage debit orders below R 200 on the App - 'Only debit orders of under R200 can be disputed on our app.' - from your web site.

This is ridiculous, not all your customers are from the poorest of the poor you know! There should not be a limit on debit orders that may be the subject of a dispute!

Do I need to go to a branch to stop a debit order - so primitive?

You can manage debit orders at other banks without this poor of the poorest paternalistic restrictions!

Please advise.