CM
Cynthia M
1 reviews | Active since Apr 2018
30 Apr 2020, 15:42
Poor negleted service
Why is the bank open when they cant provide full service.there are officials roaming around the bank.and they claim they dnt have a teller.The que outside is very long they are not bothered to tell you to join that que for even for deposit bcause they dnt have teller.Capitecn Bank Hayfields Pmb
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Capitec Bank's replyOfficial
30 Apr 2020, 16:08Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply30 Apr 2020, 16:08
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank