KH
Keiron H
1 reviews | Active since Feb 2024
23 Feb 2024, 09:15
Poor mtn network cover.
People need to know that when you go on Capitec mobile that support for network issues are limited. Branches don't have expertise to help you. The help desks has limited technical expertise. Do not escalate to a higher level. Do not followup to find if problem has been resolved. Cell C is the administrator of the network and ***gyback Mtn's network which l left for Capitec. Which put me back where I started. Mtn have not increased their cover in my area in 5 years. But the area has grown radically. Mtn are just accrue wealth. How they can boast the best network l don't know.
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Replies (1)Capitec Bank's replyOfficial
23 Feb 2024, 09:17Good day Keiron
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply23 Feb 2024, 09:17
Official
Good day Keiron
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
