1 reviews | Active since Mar 2009
Poor Judgement
<p>I wanted to apply for a consolidation loan from my bank, Capitec. But they do not even give their customers the benefit of a doubt!! I've been with them for a few year now, my employment steady for almost 8 years, have a second income monthly for the past 12 years, but still they refuse to help me. My compuscan credit score is low, why I dont know. From all my accounts, only 2 are in arrears. I wont ask for a consolidation loan if I'm not going to settle ALL my debt. Please, I only ask for help to get my life back in order. Is that too much to ask. I really feel hurt that they wont even consider helping one of their customers. Think of going back to FNB, rather pay more bank fees but atleast you don't get treated as someone who don't deserve a second chance in life.....</p>
I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Hi Liza
As per our telephone conversation you confirmed to understand the explanation provided regards to your credit application and therefore the matter is resolved and now closed.
Kind regards
Donorique
Complaint Management Officer
Hi Liza
As per our telephone conversation you confirmed to understand the explanation provided regards to your credit application and therefore the matter is resolved and now closed.
Kind regards
Donorique
Complaint Management Officer
