TM
Teboho M

1 reviews | Active since Feb 2018

01 Mar 2018, 09:12

Poor Hygiene

Hi Peter I went to capitec bank yesterday in waterfall mall rustenburg while I was busy with the teller some construction company where buzzy grinding and while busy the was a smoke and today I am not feeling well due to sinus course by the smoke.

0
Replies (2)
Capitec Bank
Capitec Bank's reply01 Mar 2018, 10:15
Official

I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.

Viwe Bokveldt will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply07 Mar 2018, 11:32
Official

Good day Mr Mosia

As discussed telephonically, I trust that your issue is now resolved.

Viwe Bokveldt

Complaint Management

Capitec Bank

Best regards,