MM
Martin M
1 reviews | Active since Mar 2013
30 Oct 2023, 12:56
Poor handling, follow up no resolving.
I contacted Capitec with an issue. The best attempt from them was to try and call me one time on a day that I was not available. It is now two weeks later since my previous review and my situation has not even been handled, never mind resolved.
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Capitec Bank's replyOfficial
30 Oct 2023, 19:59Good day Martin
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply30 Oct 2023, 19:59
Official
Good day Martin
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank