RG
Roderick G
1 reviews | Active since Nov 2009
11 Jun 2020, 08:50
Poor feedback
Very poor response to my logged query. No contact to explain where the query is in the process. I have to continuously call to listen to *********** agents fuddle around to explain, then to be told my query has to go to another dept? Really!
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
11 Jun 2020, 09:50I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Kind regards
Capitec Bank
Capitec Bank's reply11 Jun 2020, 09:50
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
23 Jun 2020, 11:54 Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply23 Jun 2020, 11:54
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank