Poor ***** Dept.

Hi Good day I would just like to report an organised *****ulent activity of a online money generating website which I found posted on facebook who is run by external members of the online app negotiating with people on Telegram. They chatted with me via Telegram and prompted me everyday to join in order to make money so finally I joined as they stated that it's R50 to join by making an eft payment which I did the Friday 24.01.2025 and I only started the Sunday morning 26.01.2025 with the activities or tasks on the app as they call it in order to generate commission & Received a R90 signup commission. So they further said I must pay R200 in order to make some more commission and they sent me account details of someone called Baartman as I have the account details attached via screenshots I took so I paid the R200 into this account and they said I must complete tasks in order to get more commission so I did and they said I must pay in another R397 so I did and I generated some commission on the app of R800 and they then said I must pay in R500 so that I can make more some more commission so I did and they sent me a different account number to make another payment so I paid the R500 into this account and continued completing tasks on this app then they said I must make a payment of R2860 in order to make a R5000 commission as soon as I complete 36 tasks so I made that payment with my last money thinking I can generate & capitalise something on it and paid the R2860 and as I was on task 28 of 36 I received a popup order that I must make a payment of R8760 in order to get the R5000 and that is where I realized that these guys are legally conning & ****ming people as if it's legal becoz the administrator told me I must pay in R2860 and I will be rewarded with R5000 BUT before I could complete the task they Requested an order of R7860 to complete the level reward And that was not the agreement after they requested and took my payment of R2860 in order to make a R5000 and how does it make sense to pay in another R7860 to get a R5000 commission so that's how they legally lie to people and take there money and ****ming people by tweaking this money making app and they state that there is no losses on this app and that they will compensate you if there should be any losses so I asked this guy over Telegram if he can please refund me my monies back that I made payments of becoz that was not the agreement and he just said no they won't refund me, I must complete the order. I immediately phoned up Capitec ***** dept to reverse that last payment I made of R2860 and I was transferred from pillar to post and eventually after an hour of trying to get this sorted by their ***** dept I got through to someone who told me that my query is logged and that I can follow up via WhatsApp Not even responding to my request to immediately reverse the last payment I made. I have all the evidence of the chats and the account numbers that these guys sent me to pay in the monies. All I want is for my monies to be reversed from those ****mers accounts who is running organised ****s deceiving and legally commits *****ulent crimes via this online website.

So I am disputing the time that i immediately made the last payment as that's when I realised that this is a **** and I immediately contacted Capitec ***** department in order that they should immediately reverse that payment after buying a hundred minutes that very moment to call them up to report ***** and I even lost that hundred minutes in trying to get an agent to successfully help me at that very moment and if someone would have dealt with it professionally they could have reversed this money that very same moment when it happened But I was transferred from pillar to post when reporting this case and after speaking to 6 people the last person eventually said that they will logg it and gave me a reference number so for me that experience was very bad and unprofessional being a ***** Department and due to that delay this matter is still unresolved. I was told few days later over their WhatsApp ***** line that I must go to the police station to open a ***** case which I did and received the following case number ***3 and provided Capitec with this case number however they never gave me any proper feedback as to my money that I lost.

I just want my payments reversed from these ****mers accounts and OR Capitec to Compensate me for there lack of service and response Bcoz if they would've responded to my immediate phone call to report the matter my money could have been recovered immediately at that time but they just took down my report and not being security oriented they didn't do anything at that exact time of my ***** report call and I am disputing that poor lack and response of service coming from a ***** Dept Of an International bank as I called the very moment it happened and as I said the assistance I received was very poor from a bank's ***** line trying for more than an hour to get someone to help me just to try and reverse the payment I made.

The Payments I made in total was R3099 and I have the bank information and account numbers of these ****mers accounts which I provided Capitec with.