mJ
mike J

1 reviews | Active since Aug 2019

07 Aug 2021, 12:04

Poor Decision

Having been very happy with the bank my card came up for renewal. Why would a bank servicing the less well off charge a R 70 fee for a new replacement card?

0
Replies (3)
Capitec Bank
Capitec Bank's reply07 Aug 2021, 12:50
Official
Good day  Mike 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
mJ
mike J's update11 Aug 2021, 12:38
Reviewer Update
Its been 5 days and no one has got back tome
mJ
mike J's update18 Aug 2021, 15:44
Reviewer Update
It's been a couple of weeks and still no response