1 reviews | Active since Mar 2017
<p>I write to you extremely disappointed and frustrated with the recent decision Capitec has made against my employer that now affects my relationship with Capitec. I have been a long standing loyal customer of the bank even against people advising me that Capitec is atrocious.</p> <p> </p> <p>I bank with you in my personal capacity but now because of a bar placed on my company it affects my credit status with Capitec , if you go through my account you would see that I have never defaulted against any payments/transactions with Capitec. I have a revolving credit facility of R5000 with you and use it on a monthly basis and it is always paid off the next month. When I attempted to use it this month it did not allow me , when I enquired at a branch they said it is because the company that I am employed with and that the bad debt against employees of CCI is running around 80% , with all due respect that is not me and should not affect my personal credit rating with your bank. I will right to the banking ombudsman and also to Hello Peter to display my dissatisfaction with Capitec.</p> <p> </p> <p>Please sort out my credit facility and judge me for who I am to the bank , am I correct in saying that now that you have grouped my with bad customers from CCI , I can move my account elsewhere and stop paying as I have already been branded a bad payer.</p>
I acknowledge your posting, and have referred it to Nicole Juries for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Nicole Juries for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
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