Poor Customer Support
I am very disappointed with customer service, which I suspect has been automated by artificial intelligence.
I have tried talking with customer support to find a solution to my problem and I have only received one-liners or links to pages that do not exist or do not relate to my issue.
The sad thing is that all banks are the same, so because of the charges and poor support I closed my other accounts.
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Capitec Bank's replyOfficial
07 Mar 2022, 13:51Good day Antoine
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply07 Mar 2022, 13:51
Official
Good day Antoine
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank