Poor customer services

Hello Guys If you want a peace of mind in your banking don't consider Capitec Bank , This bank is so arrogant and *********** when coming to customer service. I have been a very loyal customer to Capitec for many years, took loans and settled them before time yet they still treat me like sh*t.. I have a small issue with the app not transferring money from a credit to savings account I went to the Mall of Africa, contacted call centre multiple times every time I have been told the issue has been escalated. I have to move my banking to ABSA bank and I will never consider Capitec bank..they wi6have to chase me with the credit card outstanding balance. I am sick and tired of this useless bank taking customers for a granted.