LS
Lezelle S

1 reviews | Active since Jan 2019

28 Jan 2019, 10:10

POOR CUSTOMER SERVICES

Good day, I hope you can assisit me please, I doing this morning @ 07h15, a deposit at the ATM in Nirthridge Mall Bloemfontein, I put the mony in with account number then I want to ENTER then the machine shutdown, I wait for the machine to start again then it come on again the money was gong, I phone the customer care line but nothing I want my money back please lik in today please,

0
Replies (2)
Capitec Bank
Capitec Bank's reply28 Jan 2019, 15:23
Official
I acknowledge your posting, and have referred it to Nomfefe Wulane for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 

Best regards,

LS
Lezelle S's update28 Jan 2019, 15:30
Reviewer Update
Why must I wait for 5 working days really I needed the money? Thank you