HM
Happiness M
1 reviews | Active since Nov 2021
27 Jan 2023, 14:38
Poor customer service from Ziyanda Nfiki
I am truly disappointed with the service I got from Ziyanda Nfiki, she was so rude and impatient.
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Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
27 Jan 2023, 15:36 Good day Happiness
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply27 Jan 2023, 15:36
Official
Good day Happiness
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
HM
Happiness M's updateReviewer Update
27 Jan 2023, 19:15Where can I send the recording of the call with Ziyanda... I want you guys to listen to it and hear how rude she was, worst customer service ever.
HM
Happiness M's update27 Jan 2023, 19:15
Reviewer Update
Where can I send the recording of the call with Ziyanda... I want you guys to listen to it and hear how rude she was, worst customer service ever.
HM
Happiness M's updateReviewer Update
27 Jan 2023, 19:18Can some please tell me where can I send the recording... I want her supervisor or manager to listen to it, because wow that's not how to speak to customer
HM
Happiness M's update27 Jan 2023, 19:18
Reviewer Update
Can some please tell me where can I send the recording... I want her supervisor or manager to listen to it, because wow that's not how to speak to customer