SA
S A
1 reviews | Active since Jan 2021
10 Sept 2022, 11:49
Poor Customer Service from Capitec
Called regarding a prepaid electricity token problem, the attitude from the call centre agent was below standard. Energy was low and not interested to really assist me.
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Capitec Bank's replyOfficial
10 Sept 2022, 11:55Good day S
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply10 Sept 2022, 11:55
Official
Good day S
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank