Poor customer service.

I am really disappointed with the service I received from your agent Sasha Swart. I app**** for a loan and submitted everything on Monday. She called me to finalize but was unable to select the deduction date from the system. She promised to call me back in 10 minutes, but I never heard from her ever since. That was on Monday the the 10th February 2020. I sent her an email on and she never responded.

This is really frustrating and poor customer service.