SG
Shannon G
1 reviews | Active since Sept 2020
12 Aug 2021, 10:35
Poor customer service
I was on call with Natalie Overbeg for almost 15mins with no solution. I asked her to phone me and she told me they are no allowed to call clients back. How is that possible for a bank not have an option to call their clients bank when they have enquiry.
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Capitec Bank's replyOfficial
12 Aug 2021, 10:52Good day Shannon
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply12 Aug 2021, 10:52
Official
Good day Shannon
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank