JE
Jaco E
1 reviews | Active since Feb 2020
03 Oct 2020, 13:44
Poor customer service
I notified Capitec bank that I was retrenched end of July 2020. I was informed to send my retrenchment documents to the credit insurance depattment which I have done in numerous emails. I can not pay my loan installment and requested for credit insurance to be activated. Up to now I have received no correspondence from the bank at all.
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
05 Oct 2020, 12:28Hi Jaco
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply05 Oct 2020, 12:28
Official
Hi Jaco
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank