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mamolemo M
1 reviews | Active since Aug 2020
30 Dec 2024, 13:55
Poor Customer Service and they lying to their clients
I lodge a funeral claim on the 26th till to date I haven't received any response. Is it on the website they say it's 48 hours for the claim to be finalized. Ai am so disappointed on Capitec Bank. No response, no acknowledgement that the claim was received.
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Capitec Bank's replyOfficial
30 Dec 2024, 14:35Good day Mamolemo.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply30 Dec 2024, 14:35
Official
Good day Mamolemo.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank