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gladys M

1 reviews | Active since Sept 2020

01 Apr 2021, 01:02

Poor customer service, and banking inconvenience

I reversed a debit order, which is 40 days old and they told me. Within 7 days I will get the funds. It's over 9 days now and call center is ***********, always advising to visit the branch

0
Replies (1)
Capitec Bank
Capitec Bank's reply02 Apr 2021, 07:47
Official
Good day Gladys
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank