Poor customer service
I app**** for a credit card since I want to build my credit, I haven't had any feedback from Capitec regarding the status of my application. I kept on following up with no success as everytime I call the call center they promised to call me back with feedback but nothing not even an email till today to say application was declined or approved.
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Capitec Bank's replyOfficial
07 Dec 2022, 08:57Good day Buyiswa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply07 Dec 2022, 08:57
Official
Good day Buyiswa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank