RO
Robertho O
1 reviews | Active since Nov 2019
18 Nov 2019, 10:18
Poor customer service
went to capitec bank to register for cellphone banking but it's not even working and this is not the first this is really poor customer service I am very disappointed I'm going to change banks next year this is really unacceptable.
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Capitec Bank's replyOfficial
18 Nov 2019, 10:43Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply18 Nov 2019, 10:43
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank