LM
LUCAS M
1 reviews | Active since Apr 2015
21 Aug 2023, 11:09
Poor customer service
After talking to their agent/consultant he confirmed the transaction in question happened in 2010 yet he can't clear my name for now in spite of my presentation
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Replies (2)
Capitec Bank's replyOfficial
21 Aug 2023, 11:44Good day Lucas
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply21 Aug 2023, 11:44
Official
Good day Lucas
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
LM
LUCAS M's updateReviewer Update
21 Aug 2023, 12:06The same response from last week and no progress
LM
LUCAS M's update21 Aug 2023, 12:06
Reviewer Update
The same response from last week and no progress