FM
Flora M

1 reviews | Active since Dec 2022

12 Dec 2022, 10:09

Poor customer service

Very poor customer service. I have requested my credit card to be closed in October 2022. 2 months down the line I find myself on long and costly phone calls,transferred all over - sent from pillar to post invain. Sad to mention,my credit card is still active.

0
Replies (1)
Capitec Bank
Capitec Bank's reply12 Dec 2022, 10:12
Official
Good day Flora

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank