MK
Madima K

1 reviews | Active since Apr 2015

16 Apr 2024, 17:11

Poor customer service

Good day My internet banking has blocked and I have been calling the bank trying to solve the problem ,now it's day 3 and and no solution and they told me that there is a form that I need to fill up for security questions.. The problem is I am always using money to call every day without the solution

0
Replies (2)
Capitec Bank
Capitec Bank's reply17 Apr 2024, 09:39
Official
Good day Madima 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
 
Kind regards 
Capitec Bank 
MK
Madima K's update17 Apr 2024, 14:30
Reviewer Update
It's 4 days now still waiting..your business practice is not ayoba