MM
Mphaweni M
1 reviews | Active since Nov 2024
19 Nov 2024, 15:17
Poor customer service
I am capitec business account customer, I feel like I'm not a valuable customer to them as they've closed my account and I really don't understand why, because I have no clue on the matter. The way I'm so ****ed I don't think I'll be this bank's customer anymore
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Replies (2)
Capitec Bank's replyOfficial
19 Nov 2024, 15:45Good day Mphaweni
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply19 Nov 2024, 15:45
Official
Good day Mphaweni
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
21 Nov 2024, 18:02Hello Mphaweni
In response your complaint, kindly refer to our telephone conversation held on 21 November 2024 / email correspondence sent to you on 21 November 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 21 November 2024 / email correspondence sent to you on 21 November 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
Capitec Bank's reply21 Nov 2024, 18:02
Official
Hello Mphaweni
In response your complaint, kindly refer to our telephone conversation held on 21 November 2024 / email correspondence sent to you on 21 November 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 21 November 2024 / email correspondence sent to you on 21 November 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank