DM
Deon M
1 reviews | Active since Jun 2017
13 Jan 2026, 13:54
Poor customer service.
My application for a credit card, which according to their ad, should take minutes,took hours and in the end was unsuccessful. The customer service on line and at the branch was poor.
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
13 Jan 2026, 14:37Good day Deon
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply13 Jan 2026, 14:37
Official
Good day Deon
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
DM
Deon M's updateReviewer Update
13 Jan 2026, 14:39Capitec contacted me, so let's wait and see.
DM
Deon M's update13 Jan 2026, 14:39
Reviewer Update
Capitec contacted me, so let's wait and see.
DM
Deon M's updateReviewer Update
15 Jan 2026, 12:26Capitec wants me to visit their branch an repeat the whole drawn out process again. The reason is because I receive one annuity. What nonsense, I receive a pmonthly pension from a living annuity. I forwarded all the requird documentation and proof of income. I went to the Capitec branch on a previous occasion and was turned down.
Do the discriminate against pensioners receiving a private pension? Shame on you Capitec!
Do the discriminate against pensioners receiving a private pension? Shame on you Capitec!
DM
Deon M's update15 Jan 2026, 12:26
Reviewer Update
Capitec wants me to visit their branch an repeat the whole drawn out process again. The reason is because I receive one annuity. What nonsense, I receive a pmonthly pension from a living annuity. I forwarded all the requird documentation and proof of income. I went to the Capitec branch on a previous occasion and was turned down.
Do the discriminate against pensioners receiving a private pension? Shame on you Capitec!
Do the discriminate against pensioners receiving a private pension? Shame on you Capitec!