jM
jeanette M

1 reviews | Active since Feb 2021

23 Feb 2021, 19:17

Poor customer service

Reversed a debit order with my capitec account but money did not go back to my account, I was told to wait 30 days for a mere R400 totally poorest service I have encountered

0
Replies (1)
Capitec Bank
Capitec Bank's reply23 Feb 2021, 19:47
Official
Good day Jeanette 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank