CN
Carmen N

1 reviews | Active since Jul 2014

24 Jan 2020, 16:16

POOR CUSTOMER SERVICE

DISGUSTED HOW THEY TREAT CUSTOMERS WHO ARE LOYAL PAYERS

POCCESSED A DEBIT ORDER ON MY ACCOUNT 5 DAYS EARLIER THAN THEY SHOULD LEAVING MY ACCOUNT OVERDRAWN AND NO MONEY TILL PAYDAY

0
Replies (1)
Capitec Bank
Capitec Bank's reply27 Jan 2020, 09:20
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank