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Omphemetse K

1 reviews | Active since Oct 2022

14 Oct 2022, 07:46

Poor customer service.

Capitec mafikeng (North West Mall) poor poor poor customer service,made my heavily pregnant wife wait outside,while I had to get inside to get my app fixed. When I asked why ,they say they have right of admission. The problem I have is how rude the manager and the stuff was in detailing all of this.

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Oct 2022, 07:48
Official
Good day Omphemetse 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank