MGJM
Maditsi Gladwin Jonathan Mmatli

1 reviews | Active since Feb 2024

01 Apr 2024, 11:38

Poor customer service

I was inquiring about the R145 that is unprocessed in my account, the Phumeza from Capitec bank WhatsApp told me the money is on hold due to ***** case, how? My account was pussed then l was told to go get the affidavit and proof of payment. What kind of a game is this?

0
Replies (1)
Capitec Bank
Capitec Bank's reply02 Apr 2024, 09:45
Official
Good day Maditsi  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards 
Capitec Bank