CB
Chivage B

1 reviews | Active since Dec 2024

04 Feb 2025, 12:52

Poor customer service

I made a payment on the 1st of Feb 2025 still reflecting as pending whilst my subscription has been cancelled .the only information i am getting is i need to get a letter from vuma tell but they dont give that letters. I made 2 other payment today wow to my surprise also pending .still no assistance

0
Replies (1)
Capitec Bank
Capitec Bank's reply04 Feb 2025, 14:40
Official
Good day Chivage, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.