1 reviews | Active since Jun 2016
Poor Customer Service
Capitec bank service is extremely poor.They take forever to resolve a query,,,I sent proof of payments but nothing is happening I have been logging calls.Dont Capitec have a turnaround time to attend to calls logged by customers?This is ridiculous I have been waiting for feedback since 24 Feb 2018
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Nondi Tsholoba will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Nondi Tsholoba will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank