Poor customer service

<p>I recently moved to the middle East and my banking expiririence with Capitec Bank has been absolutely a nightmare, before leaving I went to 2 different branches to ask if I will still be able to access my internet banking and I wasn't advised that I needed a token to do so. Now it's been over 6 weeks trying to get it but still no luck. Now they are reversing my debit for the vehicle payment and when I ask as to why, there is no explanation, I'm now trying to get my bank statement and I was told to wait 24 hours before like really how difficult is it to email a statement. My next flight home I will be visiting banks who won't frustrate me like this.</p>