YM
Yolanda M
1 reviews | Active since Mar 2020
04 Sept 2025, 17:36
Poor customer service
I am so furious with Capitec, I am moving my salary and everything from them. Yesterday they block my account now they dragging their feet to realise the funds to the people I was sending the money to. Its a stokvel money and people have already planned for their money. Customer service is 0%.
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Capitec Bank's replyOfficial
04 Sept 2025, 18:35Good day Yolanda.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Sept 2025, 18:35
Official
Good day Yolanda.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank