POOR CUSTOMER SERVICE

<p>I am extremely frustrated with Capitec. My husband passed away in 2014, and i specifically went to the branch to enquire whether i can carry on using the account as i have signing power and a supplementary card.</p> <p> </p> <p>I was informed by a consultant in the Secunda branch that it is fine to carry on using the account.</p> <p> </p> <p>Now i am being given the run around to get my money from this account as it is frozen. I want to close the account, but can not get any assistance!!!!!</p>