Poor Customer Service

<p>Im highly disappointed at the service I received from Capitec Bank call centre, I called them at 10h18 and spoke to lady by the name of Shiham spent 17 minutes on the phone with her and she kept on putting me onhold as if she doesnt know what she is talking about and she ended up cutting the call without resolving my query. As my financial institution I expected better service that what I received how will I be able to trust you with my money if you cant resolve a simple query?</p>