Poor Customer Service
<p>I went to Capitec Bank on the 27th October, got a ticket number B41, all I needed was a bank statement, 8 people were behind me, however all 8 were assisted before me and the sad part is that we all have places to get too.</p> <p> </p> <p>With that being said, such service just made me hate banking with Capitec, I've been considering changing banks and from that experience, they've pushed me even more to changing banks </p>
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Ana Henriques will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Ana Henriques will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank