Poor customer servic...

Poor customer service I wouldn't even give them a star Their staff need to be trained regarding customer service I had to phone myself after sending numerous mails regarding a matter on my account A lady asked me hiw she can help After explaining my situation i was transferred to another consultant asking how she can assist Before i was done explaining my airtime ran out and i am still not helped Their operating hour state from Monday - Friday but they phoned me on a Saturday I work on Saturdays and couldn't answer the call I am a very unhappy customer