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Thandi M
1 reviews | Active since May 2021
30 May 2021, 21:06
Poor communication
Kindly give us feedback regarding my late sister account .why must we be the one calling you ?
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Replies (2)
Capitec Bank's replyOfficial
31 May 2021, 06:57Good day Thandi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply31 May 2021, 06:57
Official
Good day Thandi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
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Thandi M's updateReviewer Update
10 Jun 2021, 12:28Also I would like to thank sihle and the team from the complaint department she has been updating me on the progress
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Thandi M's update10 Jun 2021, 12:28
Reviewer Update
Also I would like to thank sihle and the team from the complaint department she has been updating me on the progress