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revai N
1 reviews | Active since Dec 2012
19 Mar 2015, 13:41
Poor communication and slow service!
I read the Capirc Website meticulously on the requirements to open a bank account for a minor....<br> I brought exactly what they asked only to be told that I don't have a payslip...but why on earth do u not put it on the website and this I was told after staying in the queue for 2hours.<br> <br> Yep you may be cheapest but your service sucks!
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Capitec Bank's replyOfficial
19 Mar 2015, 15:28Hello mukundie,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Capitec Bank's reply19 Mar 2015, 15:28
Official
Hello mukundie,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank