HM
Henriatta M
1 reviews | Active since Apr 2020
04 Mar 2024, 15:22
Poor Communication and Service
On the 26th of Feb I received a text msg that my acc will be closed in 31 days I have to email proof of res and income,and boom little did i know they have already paused the account,I updated all this less than 6months ago
How often does one have to fica??? Why notify me when account is already closed??
Been to the branch the consultant was also helpless all her answers were I dont know.
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Capitec Bank's replyOfficial
04 Mar 2024, 17:20Good day Henriatta
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Mar 2024, 17:20
Official
Good day Henriatta
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank