tT
tumi T

1 reviews | Active since Jan 2020

31 Aug 2021, 15:59

poor client service

Someone stole R10 000 using my internet log in details. Capitec has did not give me any feedback. Its been 12 days without knowing what happened to my money.

Capitec has poor service to it's clients and their banking is not 100% secure as they claim because if it was R10000 was never gonna be ****** from my account.

At the moment i have no money for food and rent but Capitec does not give a damn on assisting me

0
Replies (1)
Capitec Bank
Capitec Bank's reply31 Aug 2021, 17:01
Official
Good day tumi 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank