AZ
Andiswa Z

1 reviews | Active since May 2018

27 Jul 2022, 12:06

Poor client service !!!!!

Capitec decreased my credit without any valid explanation, contacted the complaints department and the lady dropped the call on me while i was still on the call with her

0
Replies (2)
Capitec Bank
Capitec Bank's reply27 Jul 2022, 19:32
Official
Good day  Andiswa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
Kind regards Capitec Bank
AZ
Andiswa Z's update30 Jul 2022, 10:57
Reviewer Update
Good day,

I am still waiting for an to contact me, it’s been 3 days now